HOW DOES IT WORK?

Chaxpert tool serves onto any web page as a Q&A solution, with a semantic search based on tags.
Easy integration with single sign-on, customized design, and migration of the original knowledge database.
Organization based on tags to define the topic of every question, linked to Replies and Experts.
If the user does not find the right information, the possibility to chat or message with a subject matter expert is offered.
Chat information is not lost, once the question is answered, it can be validated and send to the database, eliminating new repeated chat questions.
Chaxpert offers a complete administration tool to manage experts, questions, comments, and reports.
Social Media ready, Facebook, Twitter and Google+ integration.
Two models installation: Internal Expert Management (C2B) and Community Support (C2C)